Returns & Exchanges
Return/Refund & Exchange Policy for RedWhiteAndBlueASF.com
At RedWhiteAndBlueASF.com, we take pride in delivering high-quality, custom-printed products that meet your expectations. However, if you are not completely satisfied with your purchase, we are here to assist you with returns, refunds, and exchanges. Please review our policy below for detailed information.
Return/Refund Policy
Eligibility for Returns:
- Products must be returned within 30 days of receiving your order.
- Items must be unused, unwashed, and in the same condition as when you received them, including any original packaging.
- Customized or personalized items (e.g., custom-printed apparel or accessories) are not eligible for returns or refunds unless they arrive defective or damaged.
Non-Returnable Items:
- Gift cards
- Sale items (unless defective or damaged)
- Personalized/custom items that meet the order specifications
Defective or Damaged Items:
- If your item is defective or arrives damaged, please contact us immediately at redwhiteandblueasf@gmail.com with your order number and a clear photo of the defect or damage.
- You may request a replacement or a refund for defective or damaged items within 30 days of receiving your order.
Refunds:
- Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.
Exchange Policy
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at redwhiteandblueasf@gmail.com with the details of your request.
- For size or color exchanges of non-defective items, we recommend placing a new order for the correct item and returning the original for a refund, subject to our return policy.
How to Return an Item
- Contact Us: Email us at redwhiteandblueasf@gmail.com to initiate a return. Please include your order number and reason for the return.
- Return Authorization: Once your return is approved, we will provide you with instructions on where to send your return.
- Shipping Your Return: Pack your item securely in the original packaging (if possible) and ship it to the address provided. You are responsible for the cost of return shipping unless the item was defective or incorrect. Important: We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost during return shipping.
Late or Missing Refunds:
If you haven’t received a refund after 10 business days:
- Double-check your bank account or credit card statement.
- Contact your bank or credit card company, as processing times can vary.
- If you’ve done all of this and still have not received your refund, please contact us at redwhiteandblueasf@gmail.com.
Contact Information:
For any further questions regarding our return, refund, and exchange policy, feel free to reach out to us via email at redwhiteandblueasf@gmail.com. We are here to ensure you have a smooth and satisfactory shopping experience with RedWhiteAndBlueASF.com!
Thank you for choosing RedWhiteAndBlueASF.com! We appreciate your business and look forward to serving you again.